Case Study
Financial Firm

Case Study: Empowering a Financial Firm Through Proactive IT Management

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SUMMARY

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A financial services firm was experiencing critical issues with its trading systems. During peak trading hours, automatic Windows updates triggered system slowdowns, delayed quotes, and even occasional crashes (blue screens). The firm required a Managed Service Provider (MSP) capable of optimizing performance while ensuring all system maintenance occurred outside of trading hours.

 

CHALLENGE

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The client had a fragmented IT environment, often purchasing trading machines from consumer-grade big-box retailers. They lacked proper power redundancy and experienced frequent slowdowns in internet connectivity during critical periods. The firm needed a reliable technology partner to:

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• Standardize on high-performance computing platforms

• Design power backup systems capable of supporting a full trading day

• Implement a redundant, fault-tolerant network and internet infrastructure

 

SOLUTION

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Veith Technologies overhauled the firm’s IT infrastructure by:

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• Replacing all trading PCs with professional-grade workstation computers

• Installing a robust power distribution and battery backup system to ensure uninterrupted power to all mission-critical components

• Deploying a multi-carrier internet solution with diverse entry points to guarantee full redundancy and 100% uptime during trading hours

 

IMPACT

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Within the first year, the firm experienced a full-day power outage. Thanks to the new infrastructure, trading operations continued without interruption. The return on investment was realized in a single day. With Veith Technologies providing proactive management, rapid response support, and continuous maintenance, the client gained peace of mind and was able to focus on their core business: making money.

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